Service

01、Service Philosophy
Our service philosophy is as follows:
● Excellent Team and product quality are the foundation;
● Advanced technology is the guarantee for high-quality;
● Research &Development innovation is the driving force;
● Best service is the core competitive of market.
Our company has excellent talent team, they are graduated from the famous universities and all have strong learning ability and dedication.
We have advanced equipment, production technology and DCS process control system, so our products quality is high and stable.
We have comprehensive range of testing and testing equipment to ensure the quality of raw materials and products.
We work together with customers to provide with professional suggestions and the best solutions quickly.
We keep pace with the market and constantly develop new products for our customers.
02、Research and Development Innovation
Our company has been adhering to research and development innovation. We always pay attention to the development direction of customers' products and technologies, keep up with the market and anticipate the market trend of products, constantly introduce new products and new grades to maintain the company's sustainable development.
We have excellent research and development team, they are experience and capabilities from project initiation - development trials - analytical testing - product application. We build long-term cooperation with several independent laboratories, universities and research institutes to assist the company's product development and innovation.
Technical center is well-equipped to analyze and test all items from raw materials to finished products, such as mechanical properties, rheological properties, mooney viscosity, elemental chemical analysis, PH, ash, hardness, tear strength, thermal stability, etc.


03、Technical Service Team
We have the professional team for technical service, they have rich experience and strong responsibility sense and always respond quickly, provide customers selections and application guidance without delay.
The service team is fully committed to assisting customers in solving product application problems. For users with complex situations, we will have a team be on-site for better understanding and help users solve problems face-to-face.
04、Quality Assurance
We have a strict quality control management system, strictly monitoring all procedures--- raw material, production process, testing and storage, to ensure the stability and reliability of product quality.


05、Custom Service
In order to meet the special product needs of our customers, we can provide appropriate customization services upon request, including customization of existing product specifications, development and production of new products, etc. Customers are always welcome to discuss.